Will I receive take-home instructions after my pet's procedure?
You should receive take-home instructions when you pick your pet up. If not they are available here.
Why does my pet need annual bloodwork for medication use?
Many medications are metabolized through the liver and kidney. We require bloodwork at least once per year to ensure these medications are safe and effective.
By staying ahead of potential problems, we are better equipped to provide the care your pet deserves now and in the years to come.
Why do I need a hard copy of my pets prescription? Why can't you call it into my pharmacy?
Unfortunately, we were experiencing a number of issues receiving and returning faxes/emails to various outside pharmacies.
Despite numerous attempts to resolve these issues, we were still seeing delays and even missing or inaccurate requests. It is important to us that there are no interruptions in your pets prescription medications.
Therefore we no longer accept faed/emailed requests. All prescriptions will now require a handwritten signature by your veterinarian and picked up in person.
How old does my pet have to be before they can be vaccinated?
Kittens and puppies should be 8-9 weeks old and receive boosters three weeks apart until they are 16 weeks of age or older.
How old does my pet have to be to receive a rabies shot?
Rabies can be given at 12 weeks of age, and by law have to be given by 6 months of age.
When can I spay or neuter my pet?
What time can I drop my pet off for surgery?
When can I pick my pet up from surgery, and will you call me when he/she is finished?
All pets will be ready to go home before 6PM. We will always contact you when your pet is done with a surgery or a sedative procedure to schedule a pick up time. You are always welcome to call or text us at (801) 269-1213 if you haven't heard and would just like an update. Most patients will be ready to go home no sooner than 1:00PM.
When will my lab work be done and will you call me?
Lab work (except histopathology reports) is usually in 24- 48 hours after your blood draw, and we should call you. If you have not heard from us by that time, please call and leave a message for your doctor where you can be reached with those results.
Can my Pet eat before their surgery? What about medications?
We request that you fast all pets after 10 pm the night before their surgery or dental.
A little water on the morning of surgery is fine. If your pet is on medication it is ok to give them a small treat to get the pill down with. Diabetics should be fed a small meal and given 1/2 their normal dose of insulin. Inform the staff at check-in that your pet is diabetic and has had a small meal and insulin.
If your pet is on any other medications you are unsure should be given, please reach out to us and we will advise you what to give. Seizure medications are an example of what should be given the morning of a surgery.
NSAIDS (rimadyl and carprofen) should be discontinued 3-5 days prior to any orthopedic surgeries.
Does my pet need blood work before surgery?
We require that all pets get a pre-operative blood screening. This helps us identify risks related to anesthesia, bleeding, or organ function and allows us to adjust the surgical plan if needed